Tips & Troubleshooting
Use a fresh sharp razor. Those who experience difficulty should use a fresh razor blade each or every other shave. If the blade exhibits any dragging across the skin, it is time for a new blade. The dragging on the skin leads to micro irritation of the skin, micro swelling, shrinking of the hair follicles due to swelling and ultimately ingrown hair
Apply Tend Skin® before shaving, allow to dry. Apply again after shaving to dry skin.
Ingrown hairs will continue to grow even though they are turned under the skin. If an ingrown hair has been present for many months, it may need to be gently teased out from under the skin the first time. Do not completely tweeze the hair out of the skin. Just lift the end from under the skin. Tend Skin® will more effectively reduce the appearance of ingrown hairs once this initial physical lifting is complete.
In this case, the client has likely used the product only a limited number of times, achieved results, but didn't realize that he/she needed to use it daily.